Yearex Group is hiring IT assistant for Yemen Branch.
Location: Sana'a,Yemen
Requirements:
- A bachelor's degree in information technology, computer science, or a related field is preferred.
- 2+ years of experience
Proven experience as an IT assistant, desktop support technician, or similar role.
- knowledge of computer hardware systems, networking, and operating systems (e.g., Windows, MacOS).
- strong troubleshooting skills and the ability to diagnose and resolve technical issues.
- excellent communication ability, both written and verbal.
- customer-oriented and patient when handling technical issues.
Job Responsibilities:
- Install, configure, and maintain software and hardware components.
- assist with troubleshooting hardware and software issues.
- Provide technical support to end-users and resolve help desk tickets in a timely manner.
- Set up workstations with computers and necessary peripheral devices (routers, printers, etc.).
- Perform system upgrades as needed.
- Ensure the security and privacy of networks and computer systems.
- Maintain records and logs of repairs and fixes. Assist with IT projects as assigned.